Answer

If your Adobe Flash Player  settings are not configured properly, sometimes you can get a message that says, "You need to update Adobe Flash Player to continue", or "You do not have Adobe Flash Player installed on your computer". Before you download Adobe Flash Player , the first thing to Check is your Website Preferences in Safari 

 

To check your preferences:

  1. Open Safari  and select Safari > Preferences.

     
  2. Click on the Websites tab.

     
  3. Tick the check-box to enable Adobe Flash Player  .

     
  4. In the When visiting other websites section at the bottom, select the option of your choosing: Ask, On, Off.

     
  5. Alternatively, Adobe Flash Player  can also be configured for individual websites. For each website in the Allow websites to use this plug-in with the settings below: section, choose On or Off.
  6. Reload the original page you were trying to use with Adobe Flash Player , and it should now work.

 

If you find that Adobe Flash Player  is installed and you do need to update it, please click HERE.

 

Can’t find the answer you were looking for?

Can’t find the answer you were looking for?

 

Use our live chat to get support during school hours or submit a ticket with your question and we’ll get back to you with an answer as soon as we can.