Every time you add an image to an ask.PLCSCOTCH FAQ, you will also need to add the image to a file in the PLCScotch Shared Drive .


To access this shared drive:

  1. Connect to a server by clicking Go > Network, or alternatively click Shift + Command + K.

  2. Type in the following Server Address: smb:// and click Connect.

  3. Select the Departments file.

  4. Follow the File Path: PLCScotch → ask.PLCSCOTCH.

  5. Once you're inside the ask.PLCSCOTCH file, you will have to Create a New Folder . This folder should be called the FAQ Number. This number can be found in the URL bar of the window. In the example below, this number is 145221.

  6. Once you've created a Folder with this name, please Save All of the Pictures that you've used for the FAQ into that Folder.


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