If you crack your screen, have a missing key, suspect water damage or any other kind of damage, take your Laptop or iPad straight to the Tech Centre.

  • The Tech Centre will either organise a repair or a replacement and you will be given an insurance form to take home and fill out with your parents/guardian. If the repair/replacement of your device will leave you without a device for an extended period of time, you may be given a loan device depending on availability.


For further information, please refer to the Acceptable Use Policy and Device Fact Sheet attached to this FAQ. 

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Use our live chat to get support during school hours or submit a ticket with your question and we’ll get back to you with an answer as soon as we can.