Q. How do I process Library overdues (4+ weeks) for email to Junior School parents? [ILT]
Browse:
- All
-
Topics
- 41 Degree Procedures
- 83D Printing
- 3Apple
- 9Audio Visual
- 1BORROWING
- 12Cameras
- 2Community Relations
- 2Device
- 8eBooks
- 36Equipment
- 23General Information
- 26Hardware
- 3home.PLC
- 6Home.SCOTCH
- 14Human Resources (HR)
- 38ILT
- 33Information
- 16iPad
- 41Laptops
- 2Leave
- 4LibGuides
- 80Library
- 53Library Procedures
- 1Little Pipers
- 16Loans
- 35Mail
- 10Malware & Viruses
- 4Marketing
- 19Network and Internet
- 5Office 365
- 1Oliver
- 11Online Education
- 3Overdrive
- 2Parents
- 19Phone
- 4PLC
- 39PLCScotch
- 1Policy
- 31Printing
- 16Referencing
- 4Reprographics
- 133Scotch
- 12Self Service
- 6SEQTA
- 208Software
- 3Staff
- 16Staff Services
- 15TA (Teachers Assistant)
- 21Teaching & Learning
- 1Websites
- 19WiFi
- 3WordPress
Answer
Junior School Overdues Emailed to Parents
Be aware that Oliver does not count weekends, term breaks or any holidays (including in-term) in the ‘Days overdue’ count in the setup fields. This is why, for example, the SCT JS Parent 4-6 Weeks overdue set has ‘Days overdue’ set to 21-30. Four weeks = 4 x 5 days + 1.
NB: Any changes to these overdue sets should only be made after consultation with any Library staff potentially affected i.e JS or MS IRS and including Kate Flowers.
NB: The following instructions assume you are logged in to the 'Management' console of Oliver.
Title: SCT JS Parent 4-6 Weeks
Sent: Weekly
Following overdue slips in library class, this is sent to JS parents when item/s are between 4-6 weeks overdue (see note above for time definition).
- Go to Circulation
- Go to Overdues and list.
- Choose SCT Parent JS 4-6 Weeks
- ‘View’ the overdues and check library shelves for any books on the list.
- Click ‘Run’ button – because this is an email list to notify parents, one email will be sent to each borrower’s parent.
- Following the run, there will be a delay (the larger the number, the longer the delay), then the number of emails sent will be added to the summary.
Title: SCT JS Parent 6-8 Weeks
Sent: Weekly
Another follow-up to JS parents – books are now 6-8 weeks overdue (see note above for time definition).
- Go to Circulation
- Go to Overdues and list.
- Choose SCT JS Parent 6-8 Weeks Parent.
- ‘View’ the overdues and check for anomalies.
- Click ‘Run’ button – because this is an email list to notify parents, one email will be sent to each borrower’s parent.
- Following the run, there will be a delay (the larger the number, the longer the delay), then the number of emails sent will be added to the summary.
Title: SCT JS Parent WEEK 4 *Overdues from Previous Term
Sent: Once, in Mid-term
This is sent in mid-term to parents of students who still have books outstanding from the previous term. A warning, it is intended to prompt returns and reduce the substantial effort, time and potential confrontation involved in auditing and checks. *Note that the date range must be edited once per term for this to be accurate.
- Go to Circulation
- Go to Overdues list
- Choose SCT JS Parent WEEK 4 *Overdues from Previous Term
- Choose the 'Edit' button on the upper left
- Edit the fields in 'Due between dates' - I recommend making the 'from' date the first day two terms ago and the 'to' date is the first date of the current term.
- Click the 'Save' button on the upper left
- ‘View’ the overdues and check for anomalies (button above/left)
- Click ‘Run’ button – because this is an email list to notify parents, one email will be sent to each borrower’s parent.
- Following the run, there will be a delay (the larger the number, the longer the delay), then the number of emails sent will be added to the summary.
Title: SCT JS Parent WEEK 8 CHARGE PENDING
Sent: Second-last week of term
Final warning to parents, after students have had at least eight reminders and parents have received a mid-term warning of possible charges.
- Go to Circulation
- Go to Overdues and list.
- Choose SCT JS Parent WEEK 8 CHARGE PENDING
- Click Edit button on upper left
- Edit ‘Due between dates’
- If you are at the end of Term 2, the ‘from’ date will be two weeks after the start date of the previous Term 4.
- The ‘to’ date will be two weeks after the beginning of the current term.
- ‘View’ the overdues and check library shelves for any books on the list.
- Click ‘Run’ button –because this is an email list to notify parents, one email will be sent to each borrower’s parent.
- Following the run, there will be a delay (the larger the number, the longer the delay), then the number of emails sent will be added to the summary.
Was this helpful? 0 0
Can’t find the answer you were looking for?
Can’t find the answer you were looking for?
Use our live chat to get support during school hours or submit a ticket with your question and we’ll get back to you with an answer as soon as we can.