To download photos from an Android device, complete the following steps; 

1. Connect your Android device to the laptop using a micro USB charger cord.
2. If your phone has a password, enter your password to unlock your phone.
3. Open Launchpad.
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4. Select Android File Transfer app- if your phone is locked it will not show the files on it. 
   Note: If you do not have the Android File Transfer app, you will need to download it. 
   
    
5. Allow access to mobile data 
   
    
6. Swipe down on phone and open USB for file transfer options 
   
    
7. Select use USB for Transferring media files. 
   
    
8. Android File Transfer app may restart when the phone is connected, this is normal. It will then reopen all files on your Android device will be visible. 
9. Photos will be accessible within the DCIM folder. 
   

If you have any other issues, please contact the 1 Degree desk.