First, check the catalogue for the book's status.


Request an ILL:

  • If the Book is Already Out on Loan - reserve the title so the staff member returning the book will get an on-screen alert and process the ILL.
  • If the Book is 'In' - send a request to including the title, classification (i.e. F TAY) and the name of the borrower. A staff member in that library will be assigned the Desk task.

Process an ILL:

  • Retrieve the book, tag it to clearly indicate the intended borrower, requesting officer and destination, and place the book in the area designated for ILLs.
  • Send the book with a staff member at the first available opportunity.

When book is delivered, update and resolve Desk task.


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